Question 1

How long does delivery take?

Accepted Answer

Automatically delivered products are typically fulfilled within minutes of payment verification. Manually delivered products, such as certain gaming accounts, are fulfilled by our team and may take a few hours depending on order volume.

Question 2

What payment methods are accepted?

Accepted Answer

GameVirox currently accepts cryptocurrency payments only, including USDT (TRC20/ERC20), BTC and ETH. You submit the transaction hash after sending payment, and our team manually verifies it before your order is completed.

Question 3

Can I get a refund?

Accepted Answer

Digital goods are generally final once delivered. Refunds may apply if a product was not delivered within the stated window, the wrong item was delivered, or you were charged more than once. See our Refund Policy for full details.

Question 4

How do you keep my account secure?

Accepted Answer

All sessions are encrypted in transit, passwords are stored using one-way hashing, and automated monitoring blocks abusive login attempts and suspicious traffic around the clock.

Question 5

Which games do you support?

Accepted Answer

Our catalog covers PUBG, Call of Duty and other popular titles, spanning gaming currency, top-ups and verified gaming accounts. New games are added regularly.

Question 6

How long does payment review take?

Accepted Answer

Most cryptocurrency payments are verified within a short window after the transaction confirms on-chain. If verification is taking longer than expected, you can check your order status from your account dashboard.

Question 7

What information do I need to provide when buying?

Accepted Answer

Some products require extra details at checkout, such as an in-game ID or account email, so we can deliver correctly. Any required fields are clearly marked on the product page before you add it to your cart.

Frequently Asked Questions